Our Terms & Conditions

ThePremiumPorts Terms of Service

What are the usage restrictions for your proxy services?

Our proxy services are intended for legitimate data collection and web scraping activities. We prohibit any illegal activities, spamming, hacking, or any actions that violate the terms of service of target websites.

How do you handle data privacy and security?

We prioritize your data privacy and security. We do not log or store your browsing activities. All data transmissions are encrypted, and we adhere to strict data protection protocols to safeguard your information.

What is your refund policy?

We offer a 3-day money-back guarantee for new customers. If you're not satisfied with our service within the first 3 days, you can request a full refund. After this period, refunds are considered on a case-by-case basis.

How do you handle service disruptions or downtime?

We strive for 99.9% uptime. In case of any service disruptions, we work to resolve issues promptly. For extended downtime, we may offer service credits or extensions as compensation, determined on a case-by-case basis.

Can I share my account with others?

No, account sharing is strictly prohibited. Each account is for individual use only. Violating this policy may result in immediate termination of your service without refund.

What happens if I exceed my data transfer limit?

If you exceed your plan's data transfer limit, your service will be paused until the next billing cycle or until you upgrade your plan. We do not charge overage fees; instead, we encourage upgrading to a higher tier if you consistently exceed your limit.

Terms and Conditions

  1. Acceptance of Terms

    By accessing or using ThePremiumPorts services, you agree to be bound by these Terms and Conditions. If you disagree with any part of the terms, you may not use our services.

  2. Use of Services

    Our proxy services are provided for legitimate business and personal use only. You agree not to use our services for any illegal activities, including but not limited to: unauthorized access to computer systems, distribution of malware, spam, or any activities that violate the terms of service of target websites.

  3. Account Responsibilities

    You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

  4. Payment and Billing

    Payment for our services is due in advance. We reserve the right to change our prices with 30 days notice. Failure to maintain an active payment method may result in service suspension or termination.

  5. Refund Policy

    New customers are eligible for a full refund within the first 3 days of service. After this period, refunds are at our discretion and may be prorated based on usage.

  6. Service Availability and Performance

    While we strive for 99.9% uptime, we do not guarantee uninterrupted service. We are not liable for any losses or damages resulting from service interruptions or data loss.

  7. Termination of Service

    We reserve the right to suspend or terminate your service at any time for violations of these terms or for any other reason at our sole discretion.

  8. Limitation of Liability

    ThePremiumPorts shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use or inability to use the service.

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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